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FAQ's

Frequently Asked Questions

The Mansfield Self Storage experts are ready to answer all of your questions. Just call 860-423-5677!

What is self storage?

We rent secure storage rooms for business and personal use. You have control over what is stored in your unit. You own the lock and keep the key.

Who rents self storage?

Our business clients include lawyers, accountants, and doctors storing office documents; retail businesses storing merchandise, furniture and equipment; and contractors storing construction equipment and building materials.

Our individual users include homeowners preparing to sell their homes, or beginning remodeling projects; automobile or motorcycle owners storing their vehicles; students going home for the summer, travelers storing household items while overseas, and apartment dwellers or homeowners needing extra space.

How to rent from us?

Stop by or give us a call. We'll provide you with current unit availability and prices. If you decide to rent from us, we'll ask you to review and sign our rental agreement. We'll work hard to meet your storage needs and schedule. Request a Reservation Online now!

How do I pay?

We accept VISA, MasterCard, cash and checks. Payments can be made in person, using our online payment system, or through our automatic payment plan.

Are there any items that I can not store?

Yes. You can not store food, perishable items, flammables, explosives, hazardous wastes, etc. Our lease describes these restrictions in more detail. Please contact us if you have questions on storage of a particular item.

What size storage units do you have?

We rent a wide variety of sizes. Our smallest units are great for storing boxes and clothing. Our largest units can hold the furnishings of a four bedroom house or an automobile. Please see our table of unit sizes.

Are the storage units heated or cooled?

We have climate controlled and regular storage units.

When should climate control be used?
Consider renting a climate-controlled space for the following items: leather furniture, musical equipment, pianos, crystal and glassware, books, electronics, equipment/devices, computers, fine linens and clothing, mattresses, business files/records, oil paintings, pharmaceutical products and cleaning supplies. Also, it is much nicer to access a heated storage space in the winter.
How long can I stay - or do I have to stay?
As long as you wish. The minimum rental period is one month. Our rental agreements are based on a month to month tenancy.
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